Privacy Shield
Last Updated: April 2024 • Version 2.1
Data Collection
We collect personal and professional information necessary for freight matching. This includes contact details, vehicle registration documents, and identification proofs required for security verification.
Location Intelligence
To facilitate real-time freight tracking, our platform collects precise location data from drivers. This data is only shared with the assigned shipper during an active trip to ensure transparency and security.
Payment Security
All financial transactions are processed through our secure payment gateway (Razorpay). We do not store sensitive credit card or banking credentials on our servers.
Usage of Data
Collected data is used to optimize load matching, calculate performance scores (Trust Score), and maintain an audit trail for dispute resolution and insurance purposes.
User Rights
You have the right to access, update, or deactivate your account at any time. We respond to data deletion requests within standard legal timeframes, subject to transactional record-keeping requirements.
Communications
We use your contact info to send essential trip updates, pickup/delivery OTP messages, and service alerts. You can manage notification preferences in your dashboard.
Data Protection Officer
For privacy concerns or GDPR/Data Protection inquiries:
info@mapsfreight.com